Customer Tracking and Order Responsibilities
- All customer orders once completed, will be sent an email notification confirming their purchase order has been processed and shipped with their tracking number.
- All customers accept full responsibility for their personal and shipping information as provided
- All customers are expected to be fully cooperative with our shipping providers, delivery schedules and processes.
- All customers are expected to notify American Aires and the shipping provider immediately for any lost orders.
- All customers who reject delivery of their order(s) may not be eligible for refund or exchange; and will be at the discretion of American Aires.
NOTE: Tracking information may not be available until after a carrier pickup.